UK Water Utility AuthorityDWI Water Quality VerifiedUpdated: 21 June 2026

Severn Trent Water Water Hardness Report

Supplying 8 million customers across the heart of England from the Welsh border to the Humber. Discover network-wide PPM ratings, chalk aquifer vs reservoir water sources, and local appliance calibration guidelines.

Quick Search Verdict

Is Severn Trent Water Water Hard or Soft?

Moderately Hard
163 PPM
11.4° Clark

Severn Trent spans a dramatic hydrogeological divide: Birmingham and the Black Country receive naturally soft water (40–60 PPM) piped 73 miles from Wales, whereas Nottingham, Leicester, and Derby receive hard water (220–290 PPM) from lowland rivers and sandstone aquifers.

Primary Abstraction: Western supplies originate in impermeable gritstone and slate catchments of the Welsh Elan Valley. Eastern supplies rely heavily on the River Trent, River Derwent, and Sherwood sandstone boreholes rich in minerals.

Regional Limescale Risk
Moderate Risk-18% vs UK avg
Serving 315 postal districts across West Midlands, East Midlands, Gloucestershire & Mid-Wales.
Network Average
163 mg/L
11.4° Clark (16.3°fH / 9.1°dH)
Network Coverage
315 Outcodes
Mapped across 1221 local sectors
Softest Outcode
42 PPM (Soft)
Hardest Outcode
275 PPM (Hard)

Where Does Severn Trent Water Water Come From?

Water hardness across Severn Trent Water's licensed territory is strictly determined by regional hydrogeology. Rainwater is naturally soft when it falls from clouds, but absorbs dissolved minerals as it percolates through soil and rock layers before municipal abstraction.

Primary Catchment Profile: Blend of Welsh upland reservoirs (Elan Valley), lowland rivers (Severn & Derwent), and Sherwood sandstone boreholes.

Major population centers served by Severn Trent Water include: Birmingham, Coventry, Nottingham, Leicester, Derby, Stoke-on-Trent, Worcester. If your water bill comes from Severn Trent Water, your tap water is certified by the Drinking Water Inspectorate (DWI) and adheres to all British potable safety standards.

DWI Technical Reference

  • Supplier Codesevern-trent-water
  • Typical Range40 – 300 PPM (Varies dramatically by region)
  • Source Classificationmixed catchment
  • Coverage RegionWest Midlands, East Midlands, Gloucestershire & Mid-Wales

Appliance Care & Heating Compliance for Severn Trent Water Customers

Kettle Descaling Protocol

If in Birmingham, descaling is rarely needed. If in Nottingham, Leicester, or Derby, descale monthly with citric acid.

Dishwasher Salt Calibration

Birmingham: set to H00 or H01 (salt optional). East Midlands: set to H04 or H05 with mandatory salt top-ups.

Combi Boiler Protection (BS 7593)

East Midlands addresses require BS 7593 compliant inline scale protection. West Midlands homes should focus on corrosion inhibitors.

Expert Softener Recommendation: Not recommended for Birmingham or Wolverhampton (already soft). Highly beneficial in Nottingham and Leicester homes suffering from hard water deposits.

Severn Trent Water Network Postcode Outcodes (315)

Search and explore official DWI water hardness readings across all postal districts supplied by Severn Trent Water.

B1
42 PPMSoft
3 sectors
B2
42 PPMSoft
3 sectors
B3
45 PPMSoft
3 sectors
B4
45 PPMSoft
2 sectors
B5
45 PPMSoft
4 sectors
B6
45 PPMSoft
5 sectors
B7
45 PPMSoft
2 sectors
B8
45 PPMSoft
3 sectors
B9
45 PPMSoft
3 sectors
B10
45 PPMSoft
2 sectors
B11
45 PPMSoft
4 sectors
B12
45 PPMSoft
3 sectors
B13
45 PPMSoft
4 sectors
B14
45 PPMSoft
4 sectors
B15
45 PPMSoft
3 sectors
B16
45 PPMSoft
4 sectors
B17
45 PPMSoft
3 sectors
B18
45 PPMSoft
5 sectors
B19
45 PPMSoft
3 sectors
B20
45 PPMSoft
3 sectors
B21
45 PPMSoft
4 sectors
B23
45 PPMSoft
4 sectors
B24
45 PPMSoft
3 sectors
B25
45 PPMSoft
2 sectors
B26
45 PPMSoft
3 sectors
B27
45 PPMSoft
2 sectors
B28
45 PPMSoft
4 sectors
B29
45 PPMSoft
5 sectors
B30
45 PPMSoft
4 sectors
B31
45 PPMSoft
6 sectors
B32
45 PPMSoft
5 sectors
B33
45 PPMSoft
4 sectors
B34
45 PPMSoft
2 sectors
B35
45 PPMSoft
3 sectors
B36
45 PPMSoft
3 sectors
B37
45 PPMSoft
4 sectors
B38
45 PPMSoft
3 sectors
B40
45 PPMSoft
1 sector
B42
45 PPMSoft
3 sectors
B43
45 PPMSoft
3 sectors
B44
45 PPMSoft
3 sectors
B45
45 PPMSoft
4 sectors
B46
160 PPMSlightly Hard
4 sectors
B47
160 PPMSlightly Hard
2 sectors
B48
160 PPMSlightly Hard
1 sector
B49
160 PPMSlightly Hard
3 sectors
B50
160 PPMSlightly Hard
1 sector
B60
160 PPMSlightly Hard
5 sectors
B61
160 PPMSlightly Hard
4 sectors
B76
160 PPMSlightly Hard
1 sector
B78
160 PPMSlightly Hard
2 sectors
B80
160 PPMSlightly Hard
1 sector
B90
160 PPMSlightly Hard
6 sectors
B91
160 PPMSlightly Hard
4 sectors
B92
160 PPMSlightly Hard
4 sectors
B93
160 PPMSlightly Hard
4 sectors
B94
160 PPMSlightly Hard
2 sectors
B95
160 PPMSlightly Hard
3 sectors
B96
160 PPMSlightly Hard
1 sector
B97
160 PPMSlightly Hard
4 sectors
B98
160 PPMSlightly Hard
4 sectors
B99
160 PPMSlightly Hard
1 sector
CH1
160 PPMSlightly Hard
6 sectors
CH2
160 PPMSlightly Hard
4 sectors
CH3
160 PPMSlightly Hard
3 sectors
CH4
160 PPMSlightly Hard
3 sectors
CH5
150 PPMSlightly Hard
4 sectors
CH6
150 PPMSlightly Hard
3 sectors
CH7
150 PPMSlightly Hard
6 sectors
CH8
150 PPMSlightly Hard
3 sectors
CH70
160 PPMSlightly Hard
1 sector
CH88
160 PPMSlightly Hard
1 sector
CH99
160 PPMSlightly Hard
1 sector
CV1
220 PPMHard
6 sectors
CV2
220 PPMHard
5 sectors
CV3
220 PPMHard
7 sectors
CV4
215 PPMHard
4 sectors
CV5
210 PPMHard
4 sectors
CV6
230 PPMHard
8 sectors
CV7
160 PPMSlightly Hard
3 sectors
CV8
160 PPMSlightly Hard
4 sectors
CV9
160 PPMSlightly Hard
4 sectors
CV10
160 PPMSlightly Hard
5 sectors
CV11
160 PPMSlightly Hard
6 sectors
CV12
160 PPMSlightly Hard
3 sectors
CV13
160 PPMSlightly Hard
2 sectors
CV21
160 PPMSlightly Hard
5 sectors
CV22
160 PPMSlightly Hard
3 sectors
CV23
160 PPMSlightly Hard
4 sectors
CV31
160 PPMSlightly Hard
4 sectors
CV32
160 PPMSlightly Hard
4 sectors
CV33
160 PPMSlightly Hard
2 sectors
CV34
160 PPMSlightly Hard
7 sectors
CV35
160 PPMSlightly Hard
4 sectors
CV36
160 PPMSlightly Hard
2 sectors
CV37
160 PPMSlightly Hard
7 sectors
CV47
160 PPMSlightly Hard
7 sectors
CW3
160 PPMSlightly Hard
1 sector
DE1
160 PPMSlightly Hard
5 sectors
DE3
160 PPMSlightly Hard
2 sectors
DE4
160 PPMSlightly Hard
5 sectors
DE5
160 PPMSlightly Hard
4 sectors
DE6
160 PPMSlightly Hard
5 sectors
DE7
160 PPMSlightly Hard
6 sectors
DE11
160 PPMSlightly Hard
5 sectors
DE12
160 PPMSlightly Hard
1 sector
DE21
160 PPMSlightly Hard
5 sectors
DE22
160 PPMSlightly Hard
5 sectors
DE23
160 PPMSlightly Hard
6 sectors
DE24
160 PPMSlightly Hard
6 sectors
DE45
160 PPMSlightly Hard
2 sectors
DE55
160 PPMSlightly Hard
8 sectors
DE56
160 PPMSlightly Hard
5 sectors
DE65
160 PPMSlightly Hard
2 sectors
DE72
160 PPMSlightly Hard
2 sectors
DE73
160 PPMSlightly Hard
4 sectors
DE74
160 PPMSlightly Hard
2 sectors
DE75
160 PPMSlightly Hard
2 sectors
DE99
160 PPMSlightly Hard
1 sector
DN11
160 PPMSlightly Hard
1 sector
DY3
160 PPMSlightly Hard
1 sector
DY8
160 PPMSlightly Hard
6 sectors
DY9
160 PPMSlightly Hard
4 sectors
DY10
160 PPMSlightly Hard
4 sectors
DY11
160 PPMSlightly Hard
4 sectors
DY12
160 PPMSlightly Hard
4 sectors
DY13
160 PPMSlightly Hard
4 sectors
DY14
160 PPMSlightly Hard
3 sectors
GL1
245 PPMHard
6 sectors
GL2
245 PPMHard
8 sectors
GL3
245 PPMHard
6 sectors
GL4
245 PPMHard
6 sectors
GL5
245 PPMHard
5 sectors
GL6
245 PPMHard
6 sectors
GL8
245 PPMHard
2 sectors
GL9
245 PPMHard
1 sector
GL10
245 PPMHard
2 sectors
GL11
245 PPMHard
4 sectors
GL12
245 PPMHard
2 sectors
GL13
245 PPMHard
1 sector
GL14
245 PPMHard
4 sectors
GL15
245 PPMHard
4 sectors
GL16
245 PPMHard
3 sectors
GL17
245 PPMHard
3 sectors
GL18
245 PPMHard
2 sectors
GL19
245 PPMHard
2 sectors
GL20
245 PPMHard
5 sectors
GL50
245 PPMHard
5 sectors
GL51
245 PPMHard
7 sectors
GL52
245 PPMHard
7 sectors
GL53
245 PPMHard
4 sectors
GL55
245 PPMHard
2 sectors
GL56
245 PPMHard
2 sectors
HR1
150 PPMSlightly Hard
5 sectors
HR2
150 PPMSlightly Hard
5 sectors
HR3
150 PPMSlightly Hard
2 sectors
HR4
150 PPMSlightly Hard
4 sectors
HR5
150 PPMSlightly Hard
1 sector
HR6
150 PPMSlightly Hard
4 sectors
HR7
150 PPMSlightly Hard
1 sector
HR8
150 PPMSlightly Hard
3 sectors
HR9
150 PPMSlightly Hard
4 sectors
LE1
242 PPMHard
9 sectors
LE2
248 PPMHard
10 sectors
LE3
238 PPMHard
10 sectors
LE4
245 PPMHard
10 sectors
LE5
250 PPMHard
8 sectors
LE6
245 PPMHard
1 sector
LE7
245 PPMHard
7 sectors
LE8
245 PPMHard
6 sectors
LE9
245 PPMHard
9 sectors
LE10
245 PPMHard
5 sectors
LE11
235 PPMHard
6 sectors
LE12
245 PPMHard
5 sectors
LE13
245 PPMHard
3 sectors
LE14
245 PPMHard
3 sectors
LE15
245 PPMHard
5 sectors
LE16
275 PPMHard
4 sectors
LE17
245 PPMHard
4 sectors
LE18
245 PPMHard
5 sectors
LE19
245 PPMHard
6 sectors
LE21
160 PPMSlightly Hard
3 sectors
LE41
160 PPMSlightly Hard
1 sector
LE65
160 PPMSlightly Hard
3 sectors
LE67
160 PPMSlightly Hard
9 sectors
LE87
160 PPMSlightly Hard
2 sectors
LE94
160 PPMSlightly Hard
1 sector
LE95
160 PPMSlightly Hard
1 sector
NG1
160 PPMSlightly Hard
8 sectors
NG2
160 PPMSlightly Hard
8 sectors
NG3
160 PPMSlightly Hard
7 sectors
NG4
160 PPMSlightly Hard
5 sectors
NG5
160 PPMSlightly Hard
10 sectors
NG6
160 PPMSlightly Hard
5 sectors
NG7
160 PPMSlightly Hard
7 sectors
NG8
160 PPMSlightly Hard
7 sectors
NG9
160 PPMSlightly Hard
9 sectors
NG10
160 PPMSlightly Hard
6 sectors
NG11
160 PPMSlightly Hard
7 sectors
NG12
160 PPMSlightly Hard
5 sectors
NG13
160 PPMSlightly Hard
4 sectors
NG14
160 PPMSlightly Hard
3 sectors
NG15
160 PPMSlightly Hard
6 sectors
NG16
160 PPMSlightly Hard
7 sectors
NG17
160 PPMSlightly Hard
10 sectors
NG18
160 PPMSlightly Hard
7 sectors
NG19
160 PPMSlightly Hard
5 sectors
NG20
160 PPMSlightly Hard
3 sectors
NG21
160 PPMSlightly Hard
2 sectors
NG22
160 PPMSlightly Hard
2 sectors
NG23
160 PPMSlightly Hard
2 sectors
NG24
160 PPMSlightly Hard
7 sectors
NG25
160 PPMSlightly Hard
1 sector
NG80
160 PPMSlightly Hard
3 sectors
NG90
160 PPMSlightly Hard
6 sectors
NP25
160 PPMSlightly Hard
1 sector
S18
160 PPMSlightly Hard
7 sectors
S21
160 PPMSlightly Hard
5 sectors
S32
160 PPMSlightly Hard
5 sectors
S33
160 PPMSlightly Hard
5 sectors
S40
160 PPMSlightly Hard
5 sectors
S41
160 PPMSlightly Hard
4 sectors
S42
160 PPMSlightly Hard
3 sectors
S43
160 PPMSlightly Hard
5 sectors
S44
160 PPMSlightly Hard
3 sectors
S45
160 PPMSlightly Hard
3 sectors
S49
160 PPMSlightly Hard
1 sector
S80
160 PPMSlightly Hard
5 sectors
S81
160 PPMSlightly Hard
4 sectors
SK17
160 PPMSlightly Hard
6 sectors
SK22
160 PPMSlightly Hard
2 sectors
SK23
160 PPMSlightly Hard
3 sectors
ST1
160 PPMSlightly Hard
6 sectors
ST2
160 PPMSlightly Hard
4 sectors
ST3
160 PPMSlightly Hard
8 sectors
ST4
160 PPMSlightly Hard
9 sectors
ST5
160 PPMSlightly Hard
10 sectors
ST6
160 PPMSlightly Hard
9 sectors
ST7
160 PPMSlightly Hard
4 sectors
ST8
160 PPMSlightly Hard
3 sectors
ST9
160 PPMSlightly Hard
2 sectors
ST10
160 PPMSlightly Hard
5 sectors
ST11
160 PPMSlightly Hard
1 sector
ST12
160 PPMSlightly Hard
1 sector
ST13
160 PPMSlightly Hard
5 sectors
ST15
160 PPMSlightly Hard
3 sectors
ST16
160 PPMSlightly Hard
4 sectors
ST17
160 PPMSlightly Hard
3 sectors
ST18
160 PPMSlightly Hard
2 sectors
ST19
160 PPMSlightly Hard
1 sector
ST20
160 PPMSlightly Hard
1 sector
ST21
160 PPMSlightly Hard
1 sector
ST55
160 PPMSlightly Hard
1 sector
SY1
160 PPMSlightly Hard
5 sectors
SY2
160 PPMSlightly Hard
2 sectors
SY3
160 PPMSlightly Hard
6 sectors
SY4
160 PPMSlightly Hard
6 sectors
SY5
160 PPMSlightly Hard
5 sectors
SY6
160 PPMSlightly Hard
2 sectors
SY7
160 PPMSlightly Hard
3 sectors
SY8
160 PPMSlightly Hard
5 sectors
SY9
160 PPMSlightly Hard
1 sector
SY10
160 PPMSlightly Hard
4 sectors
SY11
160 PPMSlightly Hard
4 sectors
SY12
160 PPMSlightly Hard
2 sectors
SY13
160 PPMSlightly Hard
4 sectors
SY99
160 PPMSlightly Hard
1 sector
TF1
160 PPMSlightly Hard
7 sectors
TF2
160 PPMSlightly Hard
7 sectors
TF3
160 PPMSlightly Hard
5 sectors
TF4
160 PPMSlightly Hard
2 sectors
TF5
160 PPMSlightly Hard
1 sector
TF6
160 PPMSlightly Hard
2 sectors
TF7
160 PPMSlightly Hard
3 sectors
TF8
160 PPMSlightly Hard
1 sector
TF9
160 PPMSlightly Hard
5 sectors
TF10
160 PPMSlightly Hard
3 sectors
TF11
160 PPMSlightly Hard
2 sectors
TF12
160 PPMSlightly Hard
1 sector
TF13
160 PPMSlightly Hard
1 sector
WR1
160 PPMSlightly Hard
4 sectors
WR2
160 PPMSlightly Hard
3 sectors
WR3
160 PPMSlightly Hard
2 sectors
WR4
160 PPMSlightly Hard
3 sectors
WR5
160 PPMSlightly Hard
3 sectors
WR6
160 PPMSlightly Hard
2 sectors
WR7
160 PPMSlightly Hard
1 sector
WR8
160 PPMSlightly Hard
2 sectors
WR9
160 PPMSlightly Hard
5 sectors
WR10
160 PPMSlightly Hard
4 sectors
WR11
160 PPMSlightly Hard
7 sectors
WR12
160 PPMSlightly Hard
1 sector
WR13
155 PPMSlightly Hard
2 sectors
WR14
160 PPMSlightly Hard
5 sectors
WR15
160 PPMSlightly Hard
1 sector
WR99
160 PPMSlightly Hard
2 sectors
WS2
160 PPMSlightly Hard
1 sector
WV1
160 PPMSlightly Hard
5 sectors
WV2
160 PPMSlightly Hard
4 sectors
WV3
160 PPMSlightly Hard
4 sectors
WV4
160 PPMSlightly Hard
3 sectors
WV5
160 PPMSlightly Hard
5 sectors
WV6
160 PPMSlightly Hard
5 sectors
WV7
160 PPMSlightly Hard
1 sector
WV8
160 PPMSlightly Hard
2 sectors
WV9
160 PPMSlightly Hard
1 sector
WV10
160 PPMSlightly Hard
5 sectors
WV11
160 PPMSlightly Hard
4 sectors
WV12
160 PPMSlightly Hard
3 sectors
WV13
160 PPMSlightly Hard
3 sectors
WV14
160 PPMSlightly Hard
5 sectors
WV15
160 PPMSlightly Hard
2 sectors
WV16
160 PPMSlightly Hard
4 sectors
WV98
160 PPMSlightly Hard
1 sector
WV99
160 PPMSlightly Hard
2 sectors
Local Installer Quote Network

Protect Your Heating & Appliances in LE16 (163 PPM): Compare Local Specialists

Connect with certified local plumbers for limescale management and British Standard BS 7593 heating system protection in Severn Trent Water Service Area.

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Frequently Asked Questions: Severn Trent Water Water Hardness

Is Severn Trent water hard or soft?

It depends entirely on your city. Birmingham receives naturally soft water (around 45 PPM) from the Welsh Elan Valley. In contrast, East Midlands towns like Nottingham and Leicester receive hard water (240–280 PPM).

Why is tap water in Birmingham soft while Nottingham is hard?

Birmingham's water flows by gravity through the Elan Aqueduct from upland Welsh reservoirs resting on insoluble slate rock. Nottingham abstracts water from the River Trent catchment and deep mineralized sandstone boreholes.

Do I need dishwasher salt in Severn Trent areas?

If you live in B postcodes (Birmingham), dishwasher salt is optional. In NG, LE, DE, or CV postcodes, water hardness is moderate to hard, so keeping the salt reservoir filled is mandatory to avoid cloudy glassware.

Does Severn Trent water damage combi boilers?

In East Midlands regions, uninhibited hard water causes rapid heat exchanger calcification. Fitting an inline electrolytic scale inhibitor is recommended under British Standard BS 7593.